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Program Outcomes

Graduates of the Administrative Office Management/Office Management program will:

  • Possess the skills needed to secure and maintain entry-level employment as office managers or management trainees.
  • Understand and practice the professional work habits expected in the office management field, including confidentiality and business ethics.
  • Understand the fundamentals of management and supervision as they apply to a business office setting.
  • Be prepared to apply supervisory knowledge and skills in a variety of challenging, complex, and dynamic situations in the business world.
  • Be able to plan and organize a modern electronic office consistent with ergonomic standards and financial limitations.
  • Demonstrate proficiency in using computer hardware and software, including Microsoft Office applications.
  • Be able to research business and employment information via printed materials, electronic media, and the Internet.
  • Demonstrate the ability to communicate orally and in writing at a level necessary for successful employment in the office management field.
  • Demonstrate the mathematical and accounting skills essential to employment in the office management field.
  • Demonstrate critical thinking skills needed to prioritize, anticipate and analyze problems, and to evaluate and implement solutions.
  • Possess a commitment to diversity and enhanced employability through the understanding and practice of human relations, teamwork, customer service and leadership skills.
  • Demonstrate the ability to research employment opportunities, prepare an effective employment package, including resume, and present oneself positively in a job interview.

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