Health Care Navigator

This program trains students to work as medical receptionists or other entry level positions in a medical office. Students will learn how to use computers, answer phones, schedule appointments and access patient records. They will also learn basic anatomy and medical terms, communication techniques, and how to triage patients.


Enrollment Point: Fall, Winter


Certificate of Completion: 
2 Quarters
40 Credits
Associate of Applied Science: 
N/A
N/A
AAS - Transfer: 
N/A
N/A
Bachelor of Applied Science: 
N/A
N/A

All program lengths are estimates and are not guarantees. For the most current program information, check with an adviser by calling (425) 235-5840.

Median Salary: 
$35,900
Projected Growth: 
22%
Annual Job Openings: 
9,040

These amounts are based on median entry level wages, they are estimates and are not guarantees. For more information, visit careerinfo.net

Tuition

At Renton Technical College, tuition is affordable and competitive.

Financial Aid

Federal aid is available for most students to help pay for school. Fill out your FAFSA now to get started.

Scholarships

The RTC Foundation offers scholarships to help pay the costs of attending school.


All costs are estimates and are not guarantees. For the most current program information, check with an adviser by calling (425) 235-5840.

Monday - Friday

8 a.m. to 2:30 p.m.


Hours may vary based on specific program requirements. For the most current program information, check with an adviser by calling (425) 235-5840.

Donna L. Maher, Sheila May-Farley, Terri Calnan


Entry Requirements

Admission Requirements

  • Minimum age: 18 years.
  • Must take the Accuplacer test before entering the program or being placed on the pre-registration list.

Admission Recommendations

  • Language Skills: Students must provide evidence of their ability to compose basic business letters, memos and reports, or have completed a COMP 100 or above course with a minimum 2.0 GPA. Students may take an assessment to determine readiness for COMP 100 or ENGL& 101 courses. (Students entering without basic skills in English, grammar and mechanics may take longer to complete.)
  • Computer Applications:  Students must be computer literate at least at the basic level.  Students must provide evidence of their ability to work in a PC Windows environment, do word processing with MS Word, send and receive e-mails with attachments, and have basic Internet skills.  (Students entering without basic computer skills may take longer to complete.)

Course Information

Course # Course Title Crs
AMATH 164V Introduction to Math Operations 3
COL 101 College Success 2
MAP 101 Introduction to Medical Terminology 4
MAP 110 Beginning MS Office 3
MAP 112 Document Production 1
MAP 120 Customer Service and Human Relations in a Medical Setting 4
MAP 138 Coding 1 - Medical Coding Fundamentals 2
MAP 190 Career Opportunities 2
MAP 228 Introduction to Chronic Illnesses 3
MAP 230 Navigating Health Care with Patient Engagement 4
MAP 242 Introduction to Patient Navigation 4
MAP 248 Introduction to Health Care Processes 3
  Total 35

Program Outcomes

Graduates of the Health Care Navigator program will:

  • Possess the skills needed to secure and maintain entry-level employment as a medical receptionist.
  • Understand and practice the professional work habits expected in the medical office field, including confidentiality and ethical practices.
  • Understand and correctly apply medical terminology.
  • Demonstrate proficiency in using computer hardware and the Windows operating system.
  • Achieve an industry-level proficiency in keyboarding and word processing.
  • Perform those basic office tasks and procedures that are typical in entry-level medical office positions, including reception and standard filing practices.
  • Be able to research business, medical and employment information via printed materials, electronic media, and the Internet.
  • Demonstrate the ability to communicate orally and in writing at a level necessary for successful employment as a medical receptionist.
  • Demonstrate the mathematical skills essential to employment as a medical receptionist.
  • Demonstrate critical thinking skills needed to prioritize, anticipate and analyze problems, and to evaluate and implement solutions.
  • Possess a commitment to diversity and enhanced employability through the understanding and practice of human relations, teamwork, and patient service skills.
  • Demonstrate the ability to research employment opportunities, prepare an effective employment package, including resume, and present oneself positively in a job interview.

Accreditation

External accreditation is not applicable to this program.

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